Trem y Glyn, our older people’s service in Glynneath has been chosen by residents and their families as one of the Top 20 care homes in Wales!
There are 1,012 homes in Wales with the top 20 receiving an award from the UK’s leading reviews guide to care homes, carehome.co.uk. The award is based on reviews of the care home written by residents, as well as their friends and relatives. This means that people have taken the time to write a review online or via a paper form, expressing their feelings about the service provided. And if you read through them, you’ll really get a feel for the impact that the team there makes.
Take the following review, as an example: “My mum now resides at this lovely care home. Each time I visit (as often as I can), sometimes announced, sometimes not, but each time we are greeted by staff with kindness and respect and always find my mum clean and nicely dressed. It’s so very important to me that my dear mother is cared for with love and kindness. I do come away with peace of mind, for which I am so grateful.”
For Debbie Davies, General Manager, at Trem Y Glyn, it’s a real pleasure to receive the award. She says, “Everyone here is absolutely delighted that Trem Y Glyn has been recognised as one of the top 20 care homes in Wales. The past few years have been very hard on everyone – the individuals we support, colleagues and family members. So, to receive this award, which is voted for by residents and their loved ones means a great deal to us and is such a morale boost. Our certificate is proudly displayed in our welcome area, for all to see!”
Meanwhile, Tony Hart, Assistant Director, Pobl Group added, “Pobl Group colleagues work incredibly hard to ensure that the individuals we support receive high quality care, whilst maintaining as much freedom of choice and independence as possible. This award is testament to the work being done across the Group to ensure our services are the very best they can be. I’m very happy for the Trem Y Glyn team – they should be really proud to be recognised in this way.”
Amanda Hopkins, reviews manager of carehome.co.uk, commented, “Reviews of Trem y Glyn care home show they provide an excellent standard of care and we would like to congratulate them on being a Top 20 care home in Wales. It is such an achievement to be named as a top rated care home by the residents who actually receive the care as well as their family and friends.”
To view more of Trem y Glyn’s reviews, follow the link below: