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New contracts awarded for domestic heating servicing for Pobl customers

From 1st April 2023, Pobl customers will receive domestic heating services from two new contractors.

This means that if you book a repair for the heating system in your home, or if your boiler is due its annual inspection, then you will have a new contractor attending the appointment. You can see what their vans and uniforms will look like in the pictures below. 

Services for homes in East Wales will be provided by Robert Heath Heating (RHH). Services for homes in the West will be provided by Andrew D’Auria Solutions (ADS).

Robert Heath Heating (RHH) is a family business, established in the late 1970’s by current Chairman Robert Heath. The family continue to own and run the business, with Robert’s son Michael taking the role of Managing Director in 2007.

Thanks to investment in leading-edge IT systems to support the business, as well as investment in people, RHH now delivers heating contracts spread across England and Wales.

MD Michael Heath says the business, despite its growth, has managed to retain family-values, with a commitment to delivering a personal service tailored to meet the needs of individual residents, whilst operating to the highest quality standards.

“We are proud to have been selected by Pobl and to continue our expansion and investment in Wales, having established our 24-hour Contact Centre in Aberystwyth in 2013. The team there will support our Newport office management team, and our locally-based engineering workforce, to deliver a first class, 24/7 service to residents.”

ADS (Andrew D’Auria Solutions limited) a family run business, was founded by Andrew D’Auria in 2010. It provides commercial and domestic heating, plumbing, electrical, mechanical, and building services across South and West Wales and beyond.

The company is headquartered in Landore, Swansea, with a second base in Cwmbran, reflecting its commitment to being the go-to local service provider. Its customers range from private households to large organisations across Wales. 

Andrew D’Auria said:

“We’re delighted to have been awarded this contract. Pobl is one of our trusted partners and it’s a pleasure to be extending our work with them. Customer satisfaction is at the heart of what we do, and we’re committed to delivering the highest standards of work throughout this contract.”

Richard Young, Head of Compliance and Property Safety at Pobl Group, said: 

“We’re very pleased to be working with RHH and ADS to provide these services to our customers. I know that as our partners, both companies share the values we uphold, being positive, connected, and considerate, and I look forward to working alongside them to keep all of our customers’ homes safe and warm.”

If customers have any questions or concerns, they can get in touch by calling 0330 175 9726 (opening hours: Monday to Thursday: 9am – 5pm, Friday: 9am – 4:30pm) or by emailing info@poblgroup.co.uk