We are delighted to announce that Derwen has achieved a 2 star accreditation from the Centre for Housing & Support Services for standards of service in Extra Care and Sheltered Housing. Well done Derwen !
Mel Lott, Retirement Living Manager said “The CHS Service Standards are an excellent example of a set of standards that really challenge organisations; placing residents at the heart of their service provision, and rightly so.
The relationship between residents and housing providers has never been more important, and the Standards places an emphasis on greater resident involvement in the development and delivery of support services.
We would like to say a huge thank you to both staff and all the residents who have participated in the assessment over the last 12 months.”
Derwen was created in 2014 by Pobl Group to provide a specialist housing and support service that would be informed by the needs, aspirations and concerns of older people.
The improved rating builds on the previous rating of 1, attained in an assessment that took place in 2013 on the Group’s older people’s housing services, and clearly demonstrates Derwen’s commitment to continually review and improve the delivery of its housing and support services for older people.
Article created: 12th June 2017
