Still Here, Still Providing Support…
Due to the current situation, our services are operating differently, adapting to the challenges and overcoming obstacles to ensure that support is still provided when and where it is needed.
However, we can’t measure the success of our services without asking some very important questions…
As you may have read in our previous story, the individuals at our care, extra care and supported living services were surveyed to find out about their experiences over the past 6 months.
We did the same at our support services too – asking questions about how people feel, what we’ve done well and what we could do better. Here are the responses…
We plan to continue with these surveys to ensure that we are on the right track in terms of the way we provide support.
In listening and learning, we can ensure that the very best level of support is provided at all times – even during a pandemic.
